Service Team Lead

Job description:

Service Team Lead:

Location: Midland, TX,

The company is the people who keep the lights on and control temperature. We are hiring immediately a Service Team Leader In our Texas, Midland area. This is a role that is critical in making sure our customers get the electricity, heating and cooling they need.

Benefits and rewards.:

  • Competitive compensation package
  • The annual bonus program is tied to company and individual performance.
  • No cost medical plan option available
  • Paid training programs
  • Career growth opportunities and tuition reimbursement
  • Safety-focused culture

Requirements:

  • You will be based in our Midland, TX service Center reporting to the Service Center Manager
  • Years of experience managing a team of 10+ technical employees
  • Provide functional and technical support to the team in coordinating all activities within the assigned region.
  • Manage a diverse team of multi-skilled techniciansand rigorously adhere to safety practices and quality standards.
  • Ensure that facilities and work areas are safe, clean, and fully operational.
  • Handle purchase order of parts and service order execution.
  • Provide effective and timely support to customers and service center team.
  • Schedule and coordinate the appropriate and timely deployment of fleet and staff for daily activities and project work.
  • Responsible for the maintenance of Electronic Daily Timesheets
  • Drives adherence to business practices and cost controls to ensure profitability.
  • Coordinate the timely maintenance, availability, and reliability of fleet for deployment and resolves fleet discrepancies.
  • Accountable for inventory accuracy and cycle counts
  • Assist with Equipment allocation and assist all stakeholders involved in the process.
  • Provision of reporting and analysis for Service Center Manager
  • Personally champion and ensure effective adherence to company policies and procedures.
  • Able to travel 20 to 30% yearly and be on call.

Skills and experience:

  • Minimum of an associate degree or relevant years of experience preferably in the Power generation and HVAC industry
  • Proficiency in MS Office and prior experience with an ERP system
  • Excellent interpersonal, teamwork, customer service and Leadership skills
  • Strong organizational skills and Skilled at multi-tasking with flexibility and adaptability to changing schedules and shifting priorities.
  • Management experience in a diverse and technical environment required.

Qualifications:

  • 5+ years of experience managing a team of 10+ technical employees.
  • Experience with commercial HVAC, Power Distribution or worked as a manager in a shop based for large equipment with direct reports with Fleet Diesel Equipment
  • Provide functional and technical support to the team in coordinating all activities within the assigned region.
  • Able to travel 20 to 30% yearly and be on call.
  • A minimum of an associate degree or relevant years of experience, preferably in the Power generation and HVAC industry 6+ years.
  • Proficiency in MS Office and prior experience with an ERP system
  • Excellent interpersonal, teamwork, customer service and Leadership skills
  • Strong organizational skills and skilled at multi-tasking with flexibility and adaptability to changing schedules and shifting priorities.
  • Management experience in a diverse and technically environment required.

Why is This a Great Opportunity:

They offer great benefits, PTO and vacation, extensive training and room to advance.